Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal information (name, email, phone number)
• Health information for test bookings
• Payment and billing information
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your test bookings
• Communicate with you about your orders and services
• Send you test results and health reports
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Accredited laboratories for test processing
• Healthcare professionals for result interpretation
• Service providers who assist in our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive data is encrypted both in transit and at rest.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: